This event is being hosted by the CWC-AFC National. November 25, 2009: CWC-AFC Webinar/Webinaire: Customer Service & Social Media Online Webinar
CWC-AFC Webinar: Customer Service & Social Media…A Conversation with Saul Colt, Head of Magic, Zoocasa.com
FREE event for members!
This webinar will be the second in four FREE* webinars that CWC will be offering this season.
About the Webinar:
As the Head of Magic for a leading edge online company, Zoocasa.com, Mr. Colt offers key insights and perspectives on the future of social media and its impact on customer service. What does the increasing use of social media by consumers mean to the bottom line business? Why is it important for businesses to engage in social media for their customers? Does the use of social media effectively make a business more competitive in today’s environment? We hope to uncover the answers to these questions with Mr. Colt’s inside knowledge of the social media and it’s impact on customers and clients.
About Saul Colt
Saul Colt is an accomplished word of mouth marketing professional with more than a decade of diverse experience. He currently heads up the marketing department at Zoocasa.com, a Canadian search engine for home buyers, as well historically he was the first international employee of Zipcar Inc, hired to launch the Canadian operation. Prior to Zoocasa, Saul led the "magic" department at FreshBooks.com, the world leader in online invoicing and time tracking for freelancers and serviced based professionals.
Saul's true calling seems to be in proselytizing the value of social media and community building in the marketing process. His engaging, informative presentations at events such as South By Southwest Interactive and Mediabistro.com's Social Media Panel remind marketers that "there's never been a more important time than now to invest in your relationships." And his unassuming presence and speaking style belie his website's assertion that he is "the smartest man in the world." But with more followers on Twitter, including Crayon's Greg Verdino, GasPedal's Andy Sernovitz, and 360i's David Berkowitz, there might be more than a few marketers who agree with the designation.
You must register to receive dial-in information for this webinar. Dial-in information will be sent in a separate email on November 19.
Date: Wednesday, November 25, 2009 Time: 12:00-12:45 p.m. Eastern (30 minute interview, followed by 15 minutes of Q&A) Price: *Members – Free, Non Members $15.00 Register by: Monday November 23, 2009
All prices include GST (R130652902)
The webinars will be presented in English. / Les webinaires sont présentés en anglais.
Cancellation policy: allow for refunds up to November 23 2009, after which we regret that we will not be able to offer you a refund.
The online registration is closed.
TICKET ORDERING OPTIONS*
To order tickets, select a ticket option from the list below.
Note to CWC members: to register at a Member Rate, please login using your CWC Membership Services User Name and Password.
Ticket Options
Cost
Members
Free
Non-Members
$15.00
REGISTRATION INFORMATION
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